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88%,var(--muted-foreground));text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:600;line-height:1.4}.chat-message.own .chat-message-header p{color:var(--primary-foreground)}.chat-message-header time{color:var(--muted-foreground);font-size:11px;line-height:1.4}.chat-message.own .chat-message-header time{color:color-mix(in oklch,var(--primary-foreground) 70%,transparent)}.chat-message-body{margin-top:7px;color:var(--foreground);font-size:12px;line-height:1.55;overflow-wrap:anywhere;white-space:pre-wrap}.chat-message.own .chat-message-body{color:var(--primary-foreground)}.file-chip-list{display:flex;flex-wrap:wrap;gap:6px}.file-chip{display:inline-flex;max-width:100%;min-height:26px;align-items:center;gap:6px;border:1px solid var(--border);border-radius:calc(var(--radius) * .8);background:var(--background);color:var(--muted-foreground);padding:0 4px 0 8px;font-size:11px;line-height:1.4}.file-chip span{max-width:220px;overflow:hidden;color:var(--foreground);text-overflow:ellipsis;white-space:nowrap}.file-chip button{display:inline-flex;width:20px;height:20px;align-items:center;justify-content:center;border:0;border-radius:calc(var(--radius) * .6);background:transparent;color:var(--muted-foreground)}.file-chip button:hover{background:var(--accent);color:var(--accent-foreground)}.attachment-dropzone-wrap{display:grid;gap:8px}.attachment-dropzone{display:grid;justify-items:center;gap:7px;border:1px dashed color-mix(in oklch,var(--border) 86%,var(--primary));border-radius:var(--radius);background:color-mix(in oklch,var(--input) 18%,transparent);padding:16px;text-align:center;transition:background .14s ease,border-color .14s ease,box-shadow .14s ease}.attachment-dropzone.dragging{border-color:var(--primary);background:color-mix(in oklch,var(--primary) 10%,var(--background));box-shadow:0 0 0 3px color-mix(in oklch,var(--primary) 14%,transparent)}.attachment-dropzone.disabled{opacity:.6}.attachment-dropzone input{display:none}.attachment-dropzone-icon{display:grid;width:34px;height:34px;place-items:center;border:1px solid var(--border);border-radius:calc(var(--radius) * .9);background:var(--background);color:var(--muted-foreground);box-shadow:0 1px 1px #0f172a0a}.attachment-dropzone strong{color:var(--foreground);font-size:12px;font-weight:600;line-height:1.5}.attachment-dropzone p{max-width:360px;color:var(--muted-foreground);font-size:12px;line-height:1.5}.attachment-dropzone .button{margin-top:2px}.attachment-list{display:grid;gap:7px}.attachment-upload-panel{display:grid;gap:10px}.attachment-list.compact{margin-top:8px}.attachment-item{display:grid;grid-template-columns:28px minmax(0,1fr) 28px;align-items:center;gap:9px;border:1px solid var(--border);border-radius:var(--radius);background:color-mix(in oklch,var(--background) 88%,var(--muted));padding:7px}.attachment-list.compact .attachment-item{grid-template-columns:24px minmax(0,1fr) 28px;padding:6px}.attachment-icon{display:grid;width:28px;height:28px;place-items:center;border-radius:calc(var(--radius) * .8);background:color-mix(in oklch,var(--primary) 9%,var(--background));color:var(--primary)}.attachment-list.compact .attachment-icon{width:24px;height:24px}.attachment-copy{display:grid;min-width:0;gap:1px}.attachment-copy strong{overflow:hidden;color:var(--foreground);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:500;line-height:1.4}.attachment-copy span{overflow:hidden;color:var(--muted-foreground);text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.4}.comment-empty{border:1px dashed var(--border);border-radius:var(--radius);padding:16px;text-align:center}.comment-form{display:grid;gap:10px;border-top:1px solid var(--border);padding:12px;background:color-mix(in oklch,var(--card) 96%,var(--muted))}.chat-composer{flex-shrink:0}.comment-form textarea{min-height:74px;resize:vertical}.comment-form .button{justify-self:end}.modal-footer{display:flex;grid-column:1 / -1;justify-content:flex-end;gap:10px;border-top:1px solid var(--border);margin:4px -16px -16px;padding:12px 16px;background:color-mix(in oklch,var(--muted) 42%,var(--background))}.empty-state{max-width:720px;margin:14px auto 0;padding:28px;text-align:center}.empty-state h2{font-size:14px;font-weight:500}.empty-state p{margin-top:6px}.empty-state.compact{max-width:none;margin:0;border:1px dashed var(--border);border-radius:var(--radius);color:var(--muted-foreground);padding:24px}@media(max-width:900px){.auth-layout{padding:24px}.auth-shell{grid-template-columns:1fr;gap:28px}.auth-panel{justify-self:stretch;width:min(100%,420px)}.auth-copy{max-width:560px}.auth-copy-main h1{font-size:clamp(32px,9vw,48px)}.app-layout{padding:12px}.page-container{min-height:calc(100vh - 24px);padding:12px}.stats-grid{grid-template-columns:1fr}}@media(max-width:640px){.auth-layout{padding:18px}.auth-shell{gap:22px}.auth-copy{gap:18px}.auth-proof-grid{grid-template-columns:1fr}.auth-panel{padding:18px}.topbar,.topbar-actions{align-items:stretch;flex-direction:column}.user-menu{justify-content:space-between}.ticket-form,.ticket-row{grid-template-columns:1fr}.ticket-head{display:none}.ticket-status-cell,.ticket-updated-cell{justify-self:stretch;width:100%}.status-stepper{width:100%}.ticket-row time,.ticket-updated-cell{text-align:left}.modal-footer{flex-direction:column-reverse}.modal-footer .button{width:100%}.ticket-detail-content{grid-template-columns:1fr;overflow:auto}.ticket-comments-panel{min-height:420px;border-top:1px solid var(--border);border-left:0}.ticket-detail-grid{grid-template-columns:1fr}.comment-form .button{justify-self:stretch}}